Downloadable Tables

Hospital and Community Services Complaint Statistics

Number of Complaints and Response Times
 Hosp & Comm Number of Complaints received and response times, Health Board 96/97-08/09   

Service Area
  Hosp & Comm : Number of complaints received by Service Area, Health Board : 96/97-08/09
 Hosp & Comm : Number of complaints received by Service Area, Scotland : 03/04-08/09 

Issues Raised
    Hosp & Comm : Number of complaints received by Issue Raised, Health Board : 96/97-08/09
 Hosp & Comm : Number of complaints received by Issue Raised, Scotland : 02/03-08/09
  Hosp & Comm : Number of complaints received by Staff Group & Issue Raised,Scot : 02/03-08/ 09

Outcome
   Hosp & Comm : Number of complaints received by Outcome, Health Board : 96/97-08/ 09
 Hosp & Comm : Number of complaints received by Outcome & Staff Group, Scot : 02/03-08/09
   Hosp & Comm : Number of complaints received by Outcome & Service Area, Scot : 02/03-08/09

Independent Review
  Hosp & Comm : Number of requests for Independent Review, Scotland : 96/97-05/06

Primary Care and Other Services Complaints Statistics

 Prim Care : Number of complaints received by Service Area and Health Board : 96/97-08/09
  Prim Care : Number of complaints received and requests for Independent Review : 96/97-04/05
 SNBTS : Number of complaints received by Type : 96/97-08/09
 NHS24 : Number of complaints received by Issue : 03/04-08/09